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PayPal Use Help

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一、Payment Procedure

Add items to the shopping cart —— Fill in the delivery information and submit the order —— Choose PayPal as payment method —— Sign up for a PayPal account or pay directly with a debit card / credit card

二、About Credit Card

1、Please ensure that your credit card can be used for online payments.
2、You have to activate international payment function for your credit card in order to use PayPal for payment.
3、Make sure the credit card has enough credit limit.
4、Some credit card issuing banks may charge a handling fee for the transaction. Please consult the issuing bank for details.
5、When you add a credit card, PayPal may temporarily charge your credit card for $1 USD to ensure that the credit card information you entered is valid. Please note that this $1 USD is only a temporary charge and will usually be refunded to your credit card within a few minutes or days. The exact time depends on the bank and will not exceed 30 days.

三、How to Use PayPal

You have to register first before using PayPal

Speed Up Checkout:

Creating a PayPal account is free, easy and simple. Once you've created an account, you can use your network or mobile device to shop safely and easily. And you don't have to re-enter your credit card details or shipping address each time when you make a purchase.

Security:

PayPal uses SSL and security measures to protect your information and provide a safe online shopping experience. PayPal will never disclose your sensitive financial information to the recipient , such as credit card and bank account number.

Buyer Shopping Security:

PayPal will not only protect you from unauthorized transactions, but also protect you with Buyer Protection when you purchase eligible items. If your item doesn’t arrive or doesn’t match its description, PayPal will reimburse you on eligible purchases.

Continue to Earn Card Reward Points:

Once you link your credit and debit cards, simply check out with PayPal and pay directly with your card and continue to earn your card reward points. Reward schemes may differ. Please refer to your credit card issuer for details.

PayPal Account Limitations:

Unregistered Account Verified Account
Credit Card 3000 USD/ Total No limit / Total  10000 USD/ Per transaction

To learn more about the benefits of using PayPal, please go to:www.paypal.com/hk.

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There are two ways to complete the account verification: verified credit card and verified bank account.

Verifying your PayPal account helps make PayPal even safer for everyone. 
By getting verified, you'll not only gain more credibility with your sellers and buyers, but also remove the withdrawal limit on your account.

The PayPal credit card account verification steps are as follows:

1)Go to www.paypal.com.hk and log in to your account.
2)Click "Get Verified" below the name.
3)Click“Link Credit Card”.
4)Follow the instructions to complete the confirmation process.
5)Click“Confirm the Card”.
6)Click"Continue".
PayPal will charge your credit card for $15 HKD. This fee will be displayed along with your PayPal code on your credit card statement within 2-3 business days. The code display order will be PayPal*1234CODE. When confirming, please provide the first 4 numbers. Once you confirm your credit card, PayPal will immediately refund the above fee to your PayPal account.

Here's how to enter your PayPal code to confirm your credit card:

  1. Click "Profile" near the top of the page.
  2. Click "My Money."
  3. Click "Update" next to "Credit Card".
  4. Click "Enter PayPal Code" under "Actions."
  5. Enter the 4-digit PayPal code and click "Confirm".

The PayPal bank account authentication steps are as follows:

  1. Go to www.paypal.com.hk and log in to your account.
  2. Click "Get Verified" below the name.
  3. Click "Link a Bank Account."
  4. Follow the instructions to complete the confirmation process.

PayPal will deposit two small amounts (each between $0.01 and $0.99 HKD) into the account within 3 to 5 business days when you add bank account successfully. You can review your bank statement or contact your bank to find out the exact amounts of these deposits.Once you got the exact amount of your deposit, you can confirm your bank account as follows:

  1. Sign in to your PayPal account.
  2. Click "Profile" near the top of the page.
  3. Click "My Transaction Payments".
  4. Click "Update" next to "Bank Account".
  5. Click "Ready to confirm"on the bank account you want to confirm.
  6. Enter the exact amounts of the 2 deposits. For example, if the amounts you received are 0.12 and 0.07, enter 12 and 07.
  7. Click "Confirm".
    After you complete this process, the initial withdrawal limit on your account will be removed.
    Note:Bank account only needs to be confirmed once.